It’s no longer a matter of if your organization needs to be on social media. It’s a matter of how you should be using your social media outlets to get the best engagement.

And navigating the social media world can be a bit tricky—like getting to the top of a beanstalk. But if you plant the right seeds, social media engagement has the room to grow and reach the clouds.

Check out the highlights you need to know from the Sprout Social Index on Engagement & Customer Care for your organization to succeed in the online world in our interactive infographic linked below.

Climbing to the Top of Social Media Engagement [INTERACTIVE INFOGRAPHIC]

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