Good Referrals

I am a US Navy Veteran and multiple business owner with extensive experience in strategy and process improvement. Regardless of your industry or organization type (for profit/not-for-profit/government/church/etc.) I understand the language of continual improvement (TQM/Lean/Six Sigma) and help you create YOUR operating system in YOUR language using those best practices

Skills: ➢ Align efforts, streamline processes, and eliminate waste to create efficiencies ➢ Identify root causes of organizational challenges and orchestrate strategic solutions, focus on defining and documenting strategy with leadership teams ➢ Design processes and organizations to manage improvements, develop improvement playbooks, and lead teams to create solid project plans and process documentation ➢ Assess project impact on goals and metrics, recommending adjustments and next steps ➢ Engage in candid conversations with leaders and push boundaries to ignite positive change

Finally – words to live by: Leadership first. Next, really understand the process or work. Then, map the org to the work, build tools to help people execute consistently, and train/reinforce continually.